Last Updated: 2026–2027
At Flying Hawk, we respect your privacy and are committed to protecting your personal data. We process personal information in accordance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.
This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit www.flyinghawk.nl or use our services.
1. Our Commitment
Flying Hawk processes personal data responsibly and transparently. We:
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Process personal data only for legitimate business purposes.
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Collect only the information necessary to provide our services.
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Obtain consent where required by law.
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Protect personal data with appropriate technical and organisational security measures.
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Respect your rights to access, correct, or delete your personal information.
Flying Hawk is the data controller responsible for processing your personal data.
2. Personal Data We Collect
Depending on the services you use, we may collect:
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Full name
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Address
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Telephone number
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Email address
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Invoice information
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Payment details
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Shipping information
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Communication records
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3. How We Use Your Personal Data
We use your personal data to:
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Process and deliver your shipments
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Manage customer enquiries
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Process payments
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Provide customer support
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Comply with legal and tax obligations
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Improve our services
Where necessary, we may share your information with trusted delivery partners, payment providers, customs authorities, or government agencies where required by law.
4. Marketing Communications
We may occasionally inform you about new services or promotions through our website or social media channels.
You may unsubscribe or opt out of promotional communications at any time.
5. Sharing Personal Data
Flying Hawk does not sell or rent your personal information.
Your personal data will only be shared with third parties when:
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It is necessary to provide our services.
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Required by law.
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Necessary to process payments or deliveries.
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6. Data Security
We take appropriate technical and organisational measures to protect your personal information against unauthorised access, misuse, alteration, or loss.
Security measures include:
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Secure systems protected by usernames and passwords
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Restricted access to personal information
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Regular security monitoring and updates
7. Data Retention
We retain personal data only for as long as necessary to provide our services or to comply with legal, accounting, and tax obligations.
Certain information may be retained for the legally required retention period under Dutch law.
8. Your Rights
Under the GDPR, you have the right to:
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Access your personal data
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Correct inaccurate information
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Request deletion of your personal data
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Restrict or object to processing
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Withdraw your consent (where applicable)
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Request data portability
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Lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens)
To protect your privacy, we may ask you to verify your identity before processing your request.
We aim to respond to all requests within one month, unless an extension is permitted by law.
9. Changes to This Privacy Policy
Flying Hawk reserves the right to update this Privacy Policy at any time.
Any changes will be published on this page with the updated revision date.
10. Contact Us
If you have any questions regarding this Privacy Policy or the processing of your personal data, please contact us.
Flying Hawk
Omroepweg 11
1324 KT Almere
The Netherlands
Email: contact@flyinghawk.nl
If you are not satisfied with how we handle your personal data, you may submit a complaint to the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).